- What are your plans?
- What are your goals?
- Within what timeframe does the project need to be implemented?
- What additional requirements (customer, operator, national authority) need to be considered?
- Is there a project description?
Coaching
Our long-term expertise helps you avoid mistakes.
In our consulting services, we always strive for individual solutions that align with your capabilities and resources. How does a consulting project typically proceed?
Project Management
CHALLENGE
ANALYSIS
- Initial discussion and high-level analysis of the project. We aim to understand the requirements to determine how we can assist you.
- For complex or extensive projects, we prefer an on-site conversation.
- We will inform you precisely about the additional information we need to provide a proposal and any other considerations you should keep in mind.
- If everything aligns and there is good chemistry, we move on to the proposal phase.
PROPOSAL
The proposal is prepared based on the high-level analysis and the information provided.
EVALUATION AND CONFIRMATION
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ORDERING AND CONTRACTS
- Additionally, we always establish a non-disclosure agreement (NDA).
- For extensive and complex projects that require preparation, we also coordinate and finalize a contract and create a communication plan.
IMPLEMENTATION PHASE
- Depending on the project, our involvement can be on-site or remote.
- We recommend appointing an internal project manager/coordinator, especially for extensive and complex projects.
PROJECT COMPLETION
Evaluation of results, for example, through audits, gate reviews, confirmations from authorities, approval by the client, etc.
Effectiveness in the project organization
PRODUCT DESIGN & CHANGE
- Requirements Management
- QfD (Quality function deployment)
- Understanding the customer correctly: What does the customer say they need, and what do they really need? Help the customer understand themselves.
- Robust Design Principles
- Design for X (Cost, Weight, Maintenance, Manufacturing): Strategy and structure to achieve organizational goals.
- (System) Integrated Design – The right collaboration to ensure we meet the specification and customer objectives.
- Product Maturity Assessments & Improvements – The right collaboration to ensure long-term adherence to specification, quality, costs, and customer objectives.
- Process and product improvements
PROCESS AND PRODUCT IMPROVEMENTS
- Lean + Six Sigma in practice
- DMAIC (Define, Measure, Analyze, Improve, Control)
- (D/P)FMEA (Design/Process Failure Mode and Effects Analysis)
- Structured product failure analysis
PROJECT MANAGEMENT (ESPECIALLY IN DAY-TO-DAY CONTEXT)
- Time and budget planning
- KPIs (Key Performance Indicators), their significance and pitfalls
- Priority Setting – Managing scarce resources.
(ENTERPRISE) RISK MANAGEMENT STRUCTURES
- Sense, nonsense, and madness
- Strategic Risk Management
- When is RM (Risk Management) useful and when should I practice RM?
- Business Continuity Management
CUSTOMER MANAGEMENT / CUSTOMER RELATIONSHIPS
- Cultural differences
- How to deal with difficult customers
- How to discuss one’s own mistakes with the customer
What have we done so far?
1
DEVELOPMENT ORGANIZATIONS (DOA, ADOA)
- Project support and project management for the establishment of development organizations (DOA and ADOA)
- Implementation of complete systems including manuals, training, coaching, and assistance through EASA audits
- Procedures: document management, configuration management, prototyping, preparation for serial production, occurrence reporting, design subcontracting, proposals for level of involvement (LOI) with EASA
- Assumption of ISM activities (Integrated Safety Management)
- Training of CVE (Compliance Verification/Validation Engineer)
- Preparation of responsible persons in development organizations (HoOA and HoD) for EASA interviews
- Conducting pre-approval audits and more
2
PRODUCT CERTIFICATIONS AND CHANGES (TC, STC, MAJOR & MINOR CHANGES/REPAIRS)
- Development of certification strategies considering complexity, novelty, and product competence (aircraft, engine, propeller) or changes
- Development of certification programs according to Part 21, Subparts B, D, and E
- Development of type certification bases (TC basis) for products and changes to existing products
- Development of verification bases for unmanned aircraft systems
3
PRODUCTION ORGANIZATIONS (POA)
- Project support and project management for the establishment of production organizations (POA)
- Implementation of complete systems including manuals, training, coaching, and assistance through LBA audits
- Procedure: DO-PO interface, incoming inspection and supplier management, configuration management in production organizations, transformation of design data into production documents, measurement equipment management, conformance prototyping, differentiation from approved serial production, first article inspection (FAI), management of deviations in the production process (21.A.165), organization of conformity inspections for subsequent issuance of EASA Form 52, EASA
- Form 53, and EASA Form 1, measurement and tooling management, etc.
- Training of certifying staff
- Independent auditing of quality management area
- Preparation of quality managers and accountable managers for LBA interviews
- and much more
4
MAINTENANCE ORGANIZATIONS (MOA)
- Project support for the establishment of maintenance organizations (MOA)
- Implementation of complete systems including manuals, training, coaching, and assistance through LBA audits
- Processes: management of maintenance documentation (currency, conversion to job cards, storage), internal training of certifying staff including on-the-job training (OJT), practical competency assessment, integration and monitoring of subcontractors, error prevention programs according to 145.A.48 for critical tasks, NDT procedures, etc.
- Expansion of approval scope
- Training of certifying staff for components
- Independent auditing of quality management area
- Preparation of quality managers and accountable managers for LBA interviews
and much more
5
CONTINUING AIRWORTHINESS MANAGEMENT ORGANIZATION (CAMO)
- Support for organizations in adapting CAMEs to Annex Vc (Part-CAMO) including independent auditing of the new system
- Introduction of practical procedures for safety management
- Integration of safety manager function into the existing organizational structure and clarification of responsibilities
- Training of Airworthiness Review Staff (ARS) and Airworthiness Management Staff (AMS)
- Independent auditing of quality management area
- Preparation of quality managers and accountable managers for LBA interviews
- and much more
6
QUALITY MANAGEMENT SYSTEMS ACCORDING TO DIN ISO EN 9001 AND EN 9100
- Project support for certifications according to EN 9100:2018 or DIN EN ISO 9001:2015
- Implementation of complete systems including manuals, training, coaching, and support through Stage 1 and Stage 2 audits
- Integration of existing aviation regulatory approvals (DOA, POA, MOA) into the structure of EN 9100, leveraging synergies from already established quality management systems
- Development of concepts for implementing additional extensive customer requirements for the management system
- Development of concepts for Key Performance Indicators (KPIs)
- Procedures for collecting and evaluating KPIs
- Training and coaching of QMBs (Quality Management Board)
- Independent auditing of quality management tasks
- and much more
Our range of services
PART 21, SUBPART J (DOA)
The way to a certified (approved) aeronautical product (aircraft, engine, propeller) or to a modification of already certified (approved) products.
PART 21, SUBPART G (POA)
Safe processes / procedures produce safe products!
PART 145 (MOA)
Quality and safety require transparent and repetitive processes.
PART CAMO (CAMO)
PART-CAMO imposes organizational requirements on operations for management and continuing airworthiness.
EN 9100:2018
Quality and safety require transparent and repeatable processes.
SAFETY MANAGEMENT SYSTEM (SMS), ORGANISATION
The objective of safety management is to identify hazards to aviation safety and to mitigate or prevent the associated safety risks before they lead to accidents or incidents.
SUPPORT OF CERTIFICATION PROJECTS (TYPE APPROVALS)
Products (aircraft, engines, propellers), as well as parts installed in them, require certification in accordance with applicable regulations. The scope of certification is determined by the category of the aircraft.
ADVANCED PRODUCT QUALITY PLANING (APQP)
The goal of this approach is to ensure the comprehensive product planning or a change to the product and ultimately the control that all phases of the product realization are completed on time and quality as agreed.
DRONES / UAS / UAV
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INTEGRATED MANAGEMENT SYSTEMS (IMS) IN AVIATION
Especially in quality management systems that must implement the aviation legislation, there is often a challenge to utilise synergy effects in documentation, interfaces to other quality management systems, supplier management, staff qualification, continuous surveillance monitoring, work and operation planning, etc.